1. Help Center
  2. Corporate Store and Kitting

How do stock levels get updated in real time on my corporate store?

Real-Time Inventory Sync for Accurate Corporate Store Stock Management

How does real-time stock updating work for your corporate store?
Your corporate store’s stock levels sync directly with our inventory management system. As soon as an item is picked, packed, or restocked, the system updates product availability instantly. This ensures your team always sees accurate inventory data when browsing or ordering.

 

Why is inventory syncing important for corporate stores?
Real-time syncing reduces errors, improves user experience, and prevents order delays. You avoid overselling, eliminate backorders, and build trust with internal stakeholders or customers. It supports smooth operations, especially for onboarding kits, uniforms, and campaign merchandise.

 

What system does OTT Promotions use to manage stock visibility?
OTT Promotions integrates your corporate store with our live warehouse management system (WMS). Every transaction—stock in, stock out, reorder point—is tracked in real time. This direct link powers product pages with accurate stock levels, avoiding discrepancies.

 

How does it benefit your team?
You get complete transparency. No need to second-guess stock status or email to confirm quantities. Your teams can confidently place orders knowing what’s available—ideal for HR packs, event merchandise, or internal campaigns that rely on reliable timing.

 

What services support this real-time capability?
We provide:

  • Centralised Warehousing: All items stored under one roof for better control.
  • Pick & Pack Fulfilment: Each order updates the system instantly.
  • Stock Threshold Alerts: Get notified when items run low.
  • Dedicated Account Support: We monitor your key SKUs and reorder when needed.

 

Can real-time updates be customised per business?
Yes. We tailor inventory views by user roles. For example, an office in Sydney might only see stock relevant to their regional campaigns. We also offer restricted product access, low-stock alerts, and usage reports for your team’s planning.

 

Is there a delay in reflecting new inventory or removals?
No delay. Updates reflect immediately. Once inventory is scanned into our WMS, your corporate store reflects those changes. This tight integration ensures your users are never misled by outdated data.

 

What happens when an item goes out of stock?
Your store can:

  • Hide the product automatically
  • Show “Out of Stock”
  • Allow backorders (if pre-approved)
  • Trigger a restock workflow

You choose the experience that best fits your internal processes.

 

How can I monitor stock levels over time?
We provide reporting tools. You get visibility into:

  • High-velocity items
  • Low or zero-stock SKUs
  • Monthly usage summaries
  • Upcoming forecast suggestions

This data helps you make proactive decisions instead of reactive orders.